Somos profesionales con vasta experiencia en el mundo del turismo, las operadoras, agencias y líneas aéreas, además de las comunicaciones y el marketing, sumando este importante know how para dar origen a esta consultora que cuenta con la credibilidad de nuestro continente, europa y las américas.
We are professionals with vast experience in the world of tourism, operators, agencies and airlines, in addition to communications and marketing, adding this important know how to give rise to this consultancy that has the credibility of our continent, Europe and america.
Reconocimiento internacional
CEO
Technician in Tourism and International Air Traffic More than 30 years of experience International recognition
Spanish national, born in Uruguay, has a career of more than 30 years in the tourism, marketing and communications industry. He has worked in wholesale operators and airlines in Argentina, and for 26 years in Chile he has been founded as a 50% partner and has served as director of Ladevi Producciones, until April 2017. Date in which important changes in his professional course for Car consulting and be personalized support of many destinations, private companies and public entities. It has an impeccable track record within the tourism industry at the continental level and known at the level of professionals in the US and European sector for its transparency and professionalism.
Planning Director
Civil Engineer, born in Argentina, has been residing in Chile for more than 15 years. He worked for CENCOSUD in Argentina, then moved to Chile and was an operations manager for almost 15 years in Ladevi (until June 2017), taking care of all the logistics of the company in Chile. In June 2017, he retires to be a shareholder of Yacobucci & Cerviño Network where, taking advantage of the great expertise he has, he is now the planning director. Marcelo joins the company to develop the different business divisions that the company has, absolutely in tune with the times and technology. Being the BBDD one of the main assets, not only of Chile, but of Argentina, Uruguay, Paraguay, Bolivia, Peru, Colombia, Mexico. In addition to the databases of Spain and other distant markets.
-Master (MSc) in Transport Engineering y BSc. in Marketing, University of Wales, Gran Bretaña / Téc. en Comercializacion, Universidad de la República, Uruguay.
-Diploma en Turismo y Hotelería, European Service School (Marsans / SAS Group – Scandinavia), España.
-Profesor adjunto en la Universidad ORT – Uruguay (desde 1994 hasta 2019) de Marketing Turístico y Hotelero, Marketing Estratégico, Comunicaciones Integradas y Neuro comunicación. Corrector y Tutor de tesis de grado. Premio a la Excelencia Docente.
-Más de 20 años de experiencia en marketing y ventas internacionales en cadenas hoteleras e industria turística.
-Consultor en Kaufmann & Asoc. en asesorías y auditorías de gestión, marketing experiencial y comunicación. Capacitador in-company en neurocomunicación aplicada al liderazgo, la atención al cliente, ventas, gestión de conflictos y negociación.
-Capacitador externo en Deloitte – Uruguay, para el departamento de Human Capital.
Couching
Born in Montevideo, Uruguay with an impeccable trajectory in tourism, Roberto Acosta, in addition to having belonged to large companies at a global level, has served in various prestigious positions on a continental and international level.
In his academic curriculum he highlights:
-Coach (ICF), Trainer and Master Practitioner in Neurolinguistic Programming, Institute of Psychology and Sociotherapy, Uruguay and Taquion Argentina.
-Master (MSc) in Transport Engineering and BSc. in Marketing, University of Wales, Great Britain / Technical in Marketing, University of the Republic, Uruguay.
-Diploma in Tourism and Hospitality, European Service School (Marsans / SAS Group – Scandinavia), Spain.
-Adjunct professor at the ORT University – Uruguay (from 1994 to 2019) of Tourism and Hotel Marketing, Strategic Marketing, Integrated Communications and Neuro communication. Graduate thesis editor and tutor. Award for Teaching Excellence.
-More than 20 years of experience in international marketing and sales in hotel chains and the tourism industry.
-Consultant at Kaufmann & Asoc. In consultancies and management audits, experiential marketing and communication. In-company trainer in neurocommunication applied to leadership, customer service, sales, conflict management and negotiation.
-External trainer at Deloitte – Uruguay, for the Human Capital department.
Also, he is part of the Yacobucci & Cerviño Network team for the training area.